Refund Policy
Last updated: April 20, 2023
Thank you for dining with CopperFieldLab. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 minutes from the time you receive your order to notify us of any issues with your meal. To be eligible for a return, your item must be uneaten and in the same condition that you received it.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Partial Refunds or Exchanges
In the case that only part of your order is unsatisfactory, we may opt to refund you for the individual item(s), or exchange the item(s) for another item of equal or lesser value from our menu.
Delivery Issues
If you face any issues with the delivery of your order, such as your order not arriving or being delayed significantly past the estimated delivery time, please contact us at +1 415-555-1234. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions on how to return your item to us, contact us at:
- Phone: +1 415-555-1234
- Address: 650 Romolo Place, San Francisco, CA 94133, USA
- Website: copperfieldlab.sbs
Modifications to This Policy
CopperFieldLab reserves the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
Cancellations
If you wish to cancel your order, you may call +1 415-555-1234 within five minutes of placing the order. After this period, we may have already begun preparing your food and will not be able to cancel the order.
Last Note
Your satisfaction is our number one priority. We strive to provide not only delicious foods but also exceptional service. If any aspect of your experience with our pizzeria does not meet your expectations, please reach out to us so that we can make it right.